Win-Win Cooperation · Customer Success Case1
Release Time:
2026-03-03
A US-based thermostat provider seeking production support for two ODM-developed products, including 3 PCBAs and 3 Box Build Assemblies.
Case 1: Product Transfer Completed in 90 Days with Minimal Documentation – Empowering US Thermostat Provider for Urgent High-Quality Delivery
Customer Profile
A US-based thermostat provider seeking production support for two ODM-developed products, including 3 PCBAs and 3 Box Build Assemblies.
Customer Challenges
Complex process integration and validation hurdles, featuring antiquated wire bonding technology, incomplete BOM and limited documentation, a previous CM’s sudden disengagement with only 45 days of warning, and an urgent demand for product deliveries while upholding high quality standards.
Creation Solutions Provided
- Dispatched professional engineers to the customer’s previous ODM for in-depth demand docking
- Sourced multiple wire bonding suppliers, conducted strict supplier audits, and completed the entire selection process on the customer’s behalf
- Launched the initial product within 2 months of receiving orders
- Seamlessly overcame the obstacles of limited documentation and incomplete BOM
Core Values Delivered to Customer
- Worry-free transfer: Creation Changzhou directly collaborated with the previous ODM to fully grasp all production requirements
- Proactively formulated additional technical specs, improved documentation systems, and integrated legacy suppliers for sustainable production support
- Completed full capacity ramp-up for all products within ninety days, meeting the customer’s urgent delivery needs perfectly
Hyundai
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