Win-Win Cooperation · Customer Success Cases3
Release Time:
2026-03-03
A Japanese-based electronic motor OEM that turned to Creation for emergency production support due to a sudden Covid lockdown in the Philippines.
Case 3: Production Line Transfer from Philippines in 60 Days – Rescuing Japanese Electronic Motor OEM from Pandemic-induced Production Crisis
Customer Profile
A Japanese-based electronic motor OEM that turned to Creation for emergency production support due to a sudden Covid lockdown in the Philippines.
Customer Challenges
Its existing EMS provider in the Philippines suspended operations for months due to Covid restrictions, leading to severe delivery delays and missed shipment schedules.
Creation Solutions Provided
- Established efficient cross-time zone collaboration mechanisms for high-level engagement between the customer and Creation teams
- Conducted pro-active material sourcing and stockpiling prior to the product’s PPAP approval to secure supply chains
- Achieved a flawless, compressed product launch within 2 months and rapid capacity ramp-up, ensuring the customer met all delivery requirements
The successful emergency cooperation led the customer to award Creation 2 additional products with 10 PCBAs for production. 
Core Values Delivered to Customer
- Adopted creative material sourcing strategies to enable immediate mass production right after PPAP approval
- Allocated high-level engineering resources for full support during product launch, guaranteeing production stability and quality
- Completed capacity ramp-up to match the customer’s exact needs within 60 days, resuming normal delivery schedules
- Provided sustained production support post the initial launch and won long-term in-depth cooperation with the customer
Hyundai
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